METHOD ORDNANCE // FULFILLMENT
SHIPPING & RETURNS
United States delivery only.
SHIPPING DESTINATIONS
Method Ordnance currently ships only to valid delivery addresses within the United States. We do not ship internationally or to destinations outside the United States.
ORDER PROCESSING AND DELIVERY
Orders are subject to product availability, payment approval and destination review. Available shipping methods and charges are shown during checkout. Tracking information will be provided when available. Processing and delivery dates are estimates and are not guaranteed unless we expressly state otherwise.
ADDRESS AND LEGAL RESTRICTIONS
You are responsible for providing a complete and accurate delivery address and for confirming that the product may lawfully be purchased, possessed and delivered in your jurisdiction. We may decline or cancel an order that cannot be shipped lawfully or reliably to the requested destination. If we cancel an order after payment, the affected amount will be refunded.
DEFECTIVE PRODUCT // REPLACEMENT
NO-COST REPLACEMENT FOR CONFIRMED DEFECTS
If a Method Ordnance product is defective and cannot function as intended, contact us with your order information and a description of the issue. We may request photographs or other reasonable information needed to evaluate the problem.
After the defect is confirmed and the return is authorized, Method Ordnance will cover all applicable return shipping costs and ship the replacement at no cost to the customer.
NON-DEFECTIVE RETURNS
New, unopened items may be returned within 30 days of delivery. Approved non-defective returns are subject to a 15% restocking fee.
Contact us before sending the product and obtain return authorization. The item must remain unused, uninstalled and unopened, with its original packaging and contents. Refunds are issued after the returned item is received and inspected, less the 15% restocking fee. Products sent without authorization may not be accepted.
The defective-product replacement policy does not cover damage caused by improper installation, misuse, abuse, unauthorized alteration or ordinary wear.
START A RETURN OR REPLACEMENT
Use our Contact page and include your order number, the product involved and a clear description of the request. We will respond with the appropriate next steps and shipping instructions.